ChatGPT fixes your roadmap with financial modeling
Basic financial modeling with a conversational interface, and some surprises.
How to catch ChatGPT in a lie
Generative AI like LLMs lie confidently. Look for these tells.
ChatGPT rewrites Harry Potter but it's product managers
Did it get this by scraping a million resumes?
The RACI Matrix: a product manager's BFF?
A simple and powerful project mangement tool that can save an initiative, and/or your sanity.
Inspire the troops with a Product Rallying Cry
A fill-in-the-blanks format for a concise and motivational product vision statement. [Interactive]
Kier Eagan on product management
Kier Eagan, the fictional cultist/founder from Severance, has a lot to say to product managers.
Escape the Applicant Trapping System
Tips to get your resume in front of human eyeballs by getting past the applicant tracking system (ATS).
Conjoint, Maxdiff, and AHP
Software product managers can borrow these research techniques from the consumer packaged goods world.
The scary truth about enterprise AI
[external post] In the spirit of Halloween, let's focus on something really scary: over half of enterprise AI projects fail.
4 human biases to fix in ML
[external post] AI is built by humans; data scientists who understand all 4 types of bias will produce better models and better training data.
Me in Austin Voice Of Product
[external post] I appeared in Reza Shirazi's Austin VOP interview series.
Four essentials of great 1:1 meetings
Regular one-on-one meetings are essential to properly running a team. Here are the four guidelines I use to make mine effective.
On Cooked Cookies
For fun, I wrote an essay about cookies and whether they should be cooked. (Spoiler: they should.)
Commerce at the speed of social
Slides from a lecture I gave at the Kellogg school in 2015 on social commerce.
The McKinsey Decision Journey and social marketing
Understand and measure the impact of digital communities on the counsumer decision journey.
Empathy as a core value
Leading thinkers tell us that empathic behavior in business actually improves your bottom line. So, what does empathy mean in product management?
Great documentation and the TRS-80 CoCo
When I was a kid, the TRS-80 Color Computer blew my mind, but what really changed my life were the books that came with it. Where pedagogy and wonder meet, magic happens. What lessons can we take from this today?